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CONTACT
CONTACT
CONTACT
The Triaster On-premises system and services - and costs - are as per the Triaster Online Professional system and services except for the On-premises Gold Managed Service Package:
Triaster On-premises suits organisations that do not want their data held in the cloud, but in all other respects, the advantages of Triaster Online are compelling.
| ON-PREMISES | ONLINE | |
|---|---|---|
| Agreement length | Typically 1 or 3 years | From as little as 1 month |
| Notice period for termination | 3 months | No notice required, service automatically stops at the end of the agreement period |
| Installation time | Up to 2 days potentially spanning several weeks | Automated |
| Lead time from order to installation | Up to 20 working days | Same working day |
| Technical due diligence effort | Significant effort to confirm Triaster will operate within client environment | Nil |
| Legal due diligence effort | Significant effort required to review Software Licence | Typically nil |
| Procurement due diligence effort | Significant effort required to carry out commercial due diligence checks | Much reduced |
| Software licence requirements | Required for each Process Library. Visio also required | All included in System cost |
| Hardware or virtual server costs | Can be significant internal costs for server provisioning | All included in System cost |
| Support requirements | Difficult and costly to support across customer firewalls. Multiple environments create non-standard implementations, each requiring specific troubleshooting approaches and significant time investment by client I.T. team | Simple, standard and uniform deployments lead to much reduced need for client I.T. team to spend time with Triaster support |
| Security model | As implemented by the customer | Single tenant ‘bank-grade’ security which is ISO 27001 compliant baked into the architecture from the ground up |
| Single points of failure | Many and varied | None |
